Best e-commerce fulfillment services in Croatia
We bring a complete logistics solution for all categories of e-commerce (small or large, with or without storage), the so-called. e-commerce fulfillment.
Leave the care of storage, processing orders from the webshop, packaging, sending invoices, and delivery to us and allow yourself more time and money to develop and grow your sales and business in general.
- Up to 75% cost savings throughout the process
- Significant complexity reduction (work organization, sending invoices, procurement of boxes and fillers, tracking deliveries)
- Greater customer satisfaction (faster delivery)
- Integration with web stores (Magento, Woo-commerce, Shopify, OMS)
- Cooperation with delivery services (GLS, Intereuropa, E-paket, DPD, Overseas, DHL)
- Fast city delivery (same day)
”By switching packaging and delivery to Pick & Pack, we reduced total logistics costs by 45% and freed up daily operations by 4 hours.”
We deliver with
Companies choose us to simplify their logistics processes, increase their customer satisfaction, and create a foundation for growth.
How do we work?
Delivery of stock to our warehouse
For simplicity, we stock all your packaging goods in our warehouse.
Integration of your webshop
Connecting your e-commerce and our system makes it easier and faster to process and ship orders.
Automatic receiving of orders
Each new order (sale from e-commerce) is visible in real-time and the time of its processing depends on the agreed time.
We process orders, pack them, and ship them
Order processing, invoice printing, address book import and packaging, adding POS materials, and final shipment to the delivery service.
Fast cash on delivery and refunds
Payment by cash on delivery is made by agreement every 7/14 days. In case of unsuccessful delivery, the products return to the warehouse.
Automatic creation of invoices and reports
Warehouse administration is one click away from you. There are several reports available that can help optimize your business.
Why Pick & Pack?
Our mission is to take over all logistics and administrative tasks from the client so that companies can focus on product, and sales, and business growth:
- Option "Key in hand" - an operative movement of orders, packaging, shipping, and delivery - we do everything for you
- Specializing in fulfillment for e-commerce
- Focused on customer satisfaction - below 0.1% wrong packaging
- Reasonable prices - due to specialization we can provide a complete service at the price of basic services
- Your own person in charge exclusively of your brand and your products
- Fast delivery service (same day) in Zagreb NEW
- Cooperation with leading companies for road, ship, cargo, and air transport
Fast city delivery (Same day delivery) NEW
Give your customers a lightning-fast shopping experience. All orders that we receive by the agreed date and marked as "Same day delivery" within Zagreb, are delivered the same day.
Our couriers and warehousemen track and process orders in real-time and shipments that arrive marked for "same-day delivery" are immediately packed and sent for delivery to our delivery vehicles.
We send SMS and e-mail notifications to customers and through our website they can follow the course of delivery, the location of the delivery person, and the estimated time of arrival at their address in real-time. Thanks to this advanced system, we have minimized the possibility of uncollected and delayed deliveries.
- DELIVERY IS MOST OFTEN WITHIN 4 HOURS
- TRACKING PACKAGE STATUS IN REAL TIME
We deliver all over Europe
Using our network of partners, we deliver throughout the EU within 1 to 3 working days - for a great price. We also monitor and resolve cash orders and customer returns. We deliver within Croatia with our fleet of vehicles or using partner delivery services such as GLS, Intereuropa, DPD, HP Express, or DHL.
We deliver within and outside the EU and use the network of an experienced partner, Intereuropa, which allows us to offer a much larger and higher quality range of services.
- Croatia: Delivery next business day
- Zagreb: Possibility of delivery the same day
- EU: Frequent delivery within 3 working days
- Region: Serbia, BiH, Montenegro, Kosovo, Albania, Ukraine, delivery within 2 working days
- Possibility of pallet delivery anywhere in the world